Terms and Conditions

Effective Date: 2024-07-21

Welcome to SparkHue! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

   By using the SparkHue website, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply, including our Return & Refund Policy and Replace Policy. If you do not agree with any of these terms, please refrain from using our website.

2. Use of the Website

   1. Eligibility: You must be at least 15 years old or have the consent of a parent or guardian to use our website.

   2. Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Product Information and Availability

   1. Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not guarantee that descriptions or other content are error-free.

   2. Availability: All products are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.

4. Pricing and Payment

   1. Pricing: All prices are listed in Nepalese Rupees (NPR) and are subject to change without notice.

   2. Payment: We accept various payment methods, including credit/debit cards, net banking, and QR code payments. Payment must be completed before shipment. For more details, please refer to our Payments page.

5. Shipping and Delivery

   1. Shipping: We offer standard and express shipping options. Delivery times are estimates and may vary based on location and other factors. Visit our Shipping page for detailed information.

   2. Delivery Charges: Shipping charges are calculated based on the order value and delivery location.

6. Returns and Refunds

   1. Return Policy: We offer a 7-day return policy on most items. Products must be returned in their original condition. For comprehensive details, please refer to our Return & Refund Policy.

   2. Refunds: Refunds will be issued to the original payment method within a reasonable time after we receive and inspect the returned item.

7. Intellectual Property

   1. Ownership: All content on our website, including text, graphics, logos, and images, is the property of SparkHue and is protected by copyright and trademark laws.

   2. Usage: You may not reproduce, distribute, or create derivative works from any content on our website without prior written permission from SparkHue.

8. Limitation of Liability

   1. No Liability: To the maximum extent permitted by law, SparkHue will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

   2. Product Warranties: All products are sold "as is" and without warranties, except as required by law.

9. Governing Law

   These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising from these terms will be resolved in the courts of Nepal.

10. Changes to Terms

    We may update these Terms and Conditions from time to time. Changes will be effective when posted on our website. Your continued use of the website after changes constitutes acceptance of the new terms.

11. Contact Us

    For any questions or concerns regarding these Terms and Conditions, please contact us at support@sparkhue.shop or +977 9705 300600