Privacy Policy

Effective Date: 2024-07-23

At SparkHue, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or create an account.

2. Payment Information: Payment details are collected via secure payment gateways and are not stored by us.

3. Usage Data: We collect information about your use of our website, including IP addresses, browser types, and pages visited to improve our services and user experience.

2. How We Use Your Information

1. Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations and delivery updates.

2. Customer Support: Your contact information helps us respond to your inquiries and provide customer support.

3. Marketing: With your consent, we may use your information to send you promotional materials and special offers. You can opt out of these communications at any time.

4. Improvement: We analyze usage data to improve our website, products, and services.

3. How We Protect Your Information

1. Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

2. Data Encryption: Sensitive data, such as payment information, is transmitted securely using encryption protocols.

4. Sharing Your Information

1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, and marketing. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

2. Legal Requirements: We may disclose your information if required by law or in response to legal processes.

5. Cookies and Tracking Technologies

1. Cookies: Our website uses cookies to enhance user experience, track usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

2. Tracking Technologies: We may use tracking technologies to collect information about your interactions with our website.

6. Your Rights and Choices

1. Access and Update: You have the right to access and update your personal information. Log in to your account or contact us to make changes.

2. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

3. Data Deletion: You may request the deletion of your personal information. We will process your request in accordance with applicable laws.

7. Changes to This Privacy Policy

1. Updates: We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.

8. Contact Us

1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@sparkhue.shop.