Payment Information

At SparkHue, we aim to provide a variety of payment options to ensure a convenient and secure shopping experience for our customers in Nepal. We accept all popular payment methods used in Nepal, and also offer a unique payment link method for added convenience.

Accepted Payment Methods

1. Credit and Debit Cards

- We accept all major credit and debit cards, including Visa, MasterCard, and American Express.

2. E-Wallets and Mobile Payments

- eSewa

- Khalti

- IME Pay

- ConnectIPS

- Fonepay

3. Bank Transfers

- Direct bank transfers from major Nepali banks are accepted. Please ensure to include your order number as the payment reference.

4. Cash on Delivery (COD)

- For added convenience, we offer Cash on Delivery (COD) for orders up to NPR 10,000. This option allows you to pay for your order at the time of delivery.

5. Payment Links

- We provide a secure payment link option for our customers. Once you place an order, we can send you a payment link via email or SMS with the exact amount you need to pay. Simply click on the link and follow the instructions to complete your payment.

How to Use Payment Links

1. Receive Payment Link: After placing your order, you will receive a payment link via email or SMS from SparkHue.

2. Click the Link: Click on the provided link to open the payment page.

3. Confirm Payment: The page will display the exact amount you need to pay. Choose your preferred payment method and complete the transaction.

4. Payment Confirmation: Once the payment is successful, you will receive a confirmation message, and your order will be processed for shipment.

Security and Privacy

1. Secure Transactions: All online transactions are encrypted and secured using SSL technology to protect your personal and financial information.

2. Privacy: We are committed to safeguarding your privacy. Your payment details are never stored on our servers and are only used to process your transaction.

Contact Us

1. If you have any questions or need assistance with payments, our customer support team is here to help. You can reach us at support@sparkhue.shop or call us at +977 9705 300600. We are available Monday to Friday, from 9:00 AM to 6:00 PM.

Thank you for shopping with SparkHue. We strive to make your shopping experience smooth, secure, and convenient!